‘The customer isn’t always right’: top chef loses appetite for difficult diners
Andrew Sheridan is one of a number of chefs who say complaints and threats have severed the trust between restaurants and customers
Restaurant owners are abandoning the age-old “customer is always right” maxim because too many diners try to get freebies through threats, making malicious complaints and underhand tricks.
Andrew Sheridan, cited as “one of the finest chefs north Wales has ever produced”, said he was tired of customers “trying it on”.
Continue reading...
Read more at The Guardian
-
"The Dish": Chef Eric Adjepong on his new restaurant and sharing West African cuisine
"Top Chef" alum Eric Adjepong is taking on new roles as a restaurant owner and cookbook author. In an exclusive interview for "The Dish," the rising chef shares his journey and passion for bringing ...CBS News - 3d -
‘Yes, Chef,’ You Say? Restaurant Workers Have Feelings About That.
The phrase, which traces to 19th-century France, has become popular in casual conversation thanks to “The Bear,” and offers a lens into shifting hierarchies in kitchens.The New York Times - 1d -
Chinese restaurant compensates patrons after diner urinates in hotpot
Shanghai police say two 17-year-olds were placed in "administrative detention" following the incident at a restaurant where diners simmer food at their own tables.CBS News - 2d -
How Trustpilot Helps Companies Build Trust With Customers
Most businesses aren’t doing a good job of measuring—and fostering—trust.Inc. - 4d -
Customer Service Could Help Grow Your Business. Here’s How
Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.Inc. - Mar. 7 -
Mastercard and Visa linked to illegal gambling sites accused of scamming UK customers
Card giants processing payments for unlicensed operators as customers report losing thousands. Mastercard and Visa are processing payments for illegal gambling websites accused of scamming UK ...The Guardian - 6d -
We're again adding to a restaurant name delivering the value cautious consumers crave
This chain delivers for its customers by serving quality food at a much more affordable price.CNBC - 2d -
Dollar General says some customers can no longer afford staples
Dollar General's core customer base of low-income Americans are still getting hit by inflation, with retailer seeing little improvement ahead.CBS News - 1d -
How a trailblazing chef changed American's taste in bread
Nancy Silverton is globally known thanks to her restaurants and cookbooks. She popularized sourdough and artisan breads in the U.S. with Los Angeles' La Brea Bakery, and became the first-ever James ...CBS News - 6d
More from The Guardian
-
Russia-Ukraine war live: Keir Starmer holds press conference after summit on Ukraine peace proposals
British PM calls on world leaders to support Kyiv in lead-up to any peace deal . Few resonant phrases are repeated in politics without a deliberate reason, and Keir Starmer ’s use of “coalition of ...The Guardian - 31m -
Tensions mount in Serbia as protesters converge on Belgrade
Anti-corruption rally is culmination of months of protest shaking grip of autocratic president . Tens of thousands of people from across Serbia are expected to join an anti-corruption rally in ...The Guardian - 8h -
Notable Tesla investor says he hopes Musk’s government role is ‘short-lived’
Christopher Tsai retains faith in carmaker’s earnings potential despite backlash that has seen its shares take a hit. A devoted investor in Elon Musk ’s Tesla – and once a close childhood friend ...The Guardian - 4h -
‘Spreadsheets of empire’: red tape goes back 4,000 years, say scientists after Iraq finds
Ancient Mesopotamian stone tablets show extraordinary detail and reach of government in cradle of world civilisations. The red tape of government bureaucracy spans more than 4,000 years, according ...The Guardian - 1h -
Russian ship captain charged with manslaughter appears at Hull court
Filipino national killed during collision between Vladimir Motin’s vessel and a US oil tanker in the North Sea. The captain of the Russian container ship that crashed into a US oil tanker in the ...The Guardian - 1h
More in World
-
U.S. Puts Sanctions on Thai Officials for Sending Uyghurs to China
The State Department said it was “combating China’s efforts to pressure governments to forcibly return Uyghurs and other groups to China.”The New York Times - 30m -
Russia-Ukraine war live: Keir Starmer holds press conference after summit on Ukraine peace proposals
British PM calls on world leaders to support Kyiv in lead-up to any peace deal . Few resonant phrases are repeated in politics without a deliberate reason, and Keir Starmer ’s use of “coalition of ...The Guardian - 31m -
Palestinian medics say Israeli airstrikes killed 6 people in Gaza, including a local reporter
Palestinian medics say Israeli airstrikes killed 6 people in Gaza, including a local reporterABC News - 36m -
‘He’ll have a blast’: Nigel Mansell, the lion of Ferrari, has high hopes for Lewis Hamilton
The former world champion enjoyed two epic seasons in the scarlet car and believes his fellow Briton will be similarly inspired. Regardless of how Lewis Hamilton’s hugely anticipated debut for ...The Guardian - 1h -
This is how we do it: ‘I’d distract myself to avoid climaxing – until the time I said out loud, “I need to take the bins out”’
Ana Sofía was coming out of a sexless relationship; Alfredo had never had a girlfriend. That made things ‘extremely exciting’ at first, but now they’re happy to slow it down How do you do it? ...The Guardian - 1h