The ChatGPT secret: is that text message from your friend, your lover – or a robot?

People are turning to chatbots to solve all their life problems, and they like its answers. But are they on a very slippery slope?

When Tim first tried ChatGPT, he wasn’t very impressed. He had a play around, but ended up cancelling his subscription. Then he started having marriage troubles. Seeking to alleviate his soul-searching and sleepless nights, he took up journalling and found it beneficial. From there, it was a small step to unburdening himself to the chatbot, he says: “ChatGPT is the perfect journal – because it will talk back.”

Tim started telling the platform about himself, his wife, Jill, and their recurring conflicts. They have been married for nearly 20 years, but still struggle to communicate; during arguments, Tim wants to talk things through, while Jill seeks space. ChatGPT has helped him to understand their differences and manage his own emotional responses, Tim says. He likens it to a friend “who can help translate from ‘husband’ to ‘wife’ and back, and tell me if I’m being reasonable”.

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