HMRC denies running 'deliberately poor' phone service
Thousands on hold to HMRC's helpline say they were cut off after waiting for 70 minutes.
Read more at BBC News
Topics
-
HMRC was willing to let telephone helplines ‘fail’, say MPs
Public accounts committee accuses tax authority of pushing taxpayers too quickly toward digital servicesFinancial Times - 9h -
Gilts post best week since July after run of poor economic data
Investors increase bets the Bank of England will be more aggressive in cutting rates as FTSE 100 hits record highFinancial Times - 4d -
‘Not second screen enough’: is Netflix deliberately dumbing down TV so people can watch while scrolling?
Streaming insiders have claimed they’re being made to rewrite scripts for viewers who use their phones while watching. Is this the end of prestige TV? Or pure fiction?. Be honest: how much ...The Guardian - 4d -
Column: L.A. officials' poor fire communication should have residents fuming
At a time when residents, especially evacuees, are desperate for information, press conferences by Mayor Karen Bass and other L.A. officials have fallen woefully short.Los Angeles Times - Jan. 10 -
Kerr identifies issues behind Warriors' poor free throws, layups
Golden State Warriors coach Steve Kerr identified the issues causing the team's struggles at free-throw shooting and layups this season.Yahoo Sports - Jan. 8 -
Suspected people smugglers face phone and travel ban
The stronger powers are needed to tackle "vile gang networks", the home secretary says.BBC News - Jan. 2 -
Stormzy banned from driving for using mobile phone
An off-duty police officer caught him using a mobile phone behind the wheel of a Rolls-Royce.BBC News - Jan. 2 -
Vehicle plowing into pedestrians in New Orleans was a deliberate act, officials say
Officials in New Orleans said at least 10 people were killed when a vehicle was deliberately driven into pedestrians celebrating New Year's Eve in Bourbon Street.NBC News - Jan. 1
More from BBC News
-
Tougher checks on knife sales fast-tracked after Southport attack
Online buyers will be asked to submit an ID document and record a live video to prove their age under government plans.BBC News - 34m -
Trump pardons Silk Road dark web market creator Ross Ulbricht
Trump said he had called Ulbricht's mother to let her know he had granted her son a full pardon.BBC News - 8h -
Benefit cheats could be stripped of driving licences
A proposed new law will also give ministers greater powers to request bank account information.BBC News - 1h -
Blow to Reeves as UK borrowing unexpectedly jumps
Borrowing - the difference between spending and tax revenue - was £17.8bn last month, putting more pressure on the chancellor.BBC News - 18m -
War clinics in Ukraine witness sharp rise in drug-resistant infections
War appears to have accelerated the spread of pathogens resistant to antibiotics in the country.BBC News - 9h
More in Top stories
-
'Five reasons why the Baz-Buttler combo is right for England'
Former fast bowler Steven Finn explains why captain Jos Buttler and coach Brendon McCullum are the ideal combination to revive England's white-ball teams.BBC News - 15m -
Blow to Reeves as UK borrowing unexpectedly jumps
Borrowing - the difference between spending and tax revenue - was £17.8bn last month, putting more pressure on the chancellor.BBC News - 18m -
Tensions over how Southport details went public
Questions continue over why UK authorities did not publish key details about Axel Rudakubana earlier than they did.BBC News - 23m -
S Korea to remove concrete walls near runways after deadly crash
The crash of the Jeju Air flight killed 179 people, making it the deadliest air accident on Korean soil.BBC News - 30m -
Louisiana Shuts 100-Mile Stretch of I-10 as Rare Snowstorm Hits Gulf Coast
The latest closure means that nearly three-quarters of Louisiana’s portion of the coast-to-coast highway is shut. A rare winter storm brought record snowfall to the state on Tuesday.The New York Times - 33m