Cash App settlement: How to file a claim before Monday's deadline

(NEXSTAR) – If you haven't yet filed your claim for up to $2,500 as part of a settlement in a class action lawsuit involving Cash App, Monday is your last chance.

The lawsuit, filed in California, accused Cash App Investing and parent company Block, Inc., of negligence and breaching obligations they had to users in 2022 when a former employee accessed account data without permission. Block was allegedly negligent again in 2023 when "an unauthorized user" gained access to some Cash App accounts while using recycled phone numbers linked to those accounts.

Block and Cash App Investing were also accused of failing to take the necessary steps to protect accounts after both incidents and did not "adequately resolve customer complaints regarding unauthorized or fraudulent transactions."

While Block and Cash App Investing denied liability and wrongdoing, they agreed earlier this year to the $15 million settlement. The proposed settlement has not yet been approved but Monday, Nov. 18, marks the final day for those eligible to submit a claim to receive settlement benefits.

How much could you receive?

Should the settlement and payments be approved, you could receive up to $2,500 "for out-of-pocket losses" experienced during the stated timeframe, the settlement website explains. However, you'll need to provide "third-party documentation" that connects it to "a data security incident, unauthorized account event, or deficiency in error resolution" with your Cash App or Cash App Investing account.

You can also submit a claim to be reimbursed for lost time — capped at $25 an hour for three hours in this case, for a total of $75 — and for documented transaction losses due to "an unauthorized account event." For the latter, you'll need to submit at least one of three options: a copy of a notification of an unauthorized account event, a copy of a police report related to an unauthorized account event, or a document demonstrating your account was accessed without your permission.

How do you file a claim?

Most eligible Cash App users were likely already notified by mail or via email about the settlement. Those users can submit their settlement claims online using their notice ID and confirmation code.

If you did not receive a notice but believe you meet the eligibility requirements — you used Cash App and/or Cash App Investing between Aug. 23, 2018, and Aug. 20, 2024, and your account was accessed without your permission, and there were unauthorized or fraudulent withdrawals or transfers with your account — you can complete a claim form online.

The online portal to submit a claim is scheduled to close at 10:59 p.m. PT on Monday, the settlement website says.

Monday is also the deadline to exclude yourself from the settlement or object to it.