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JetBlue fined $2 million by DOT for 'chronically delayed flights'

The Department of Transportation said its $2 million fine against JetBlue was the first of its kind for chronically delayed flights.
CNBC - Jan. 3
Help! Ryanair Won’t Send Flight Compensation to a U.S. Bank Account

After being grounded for 12 hours in Berlin, a mother and daughter were owed both compensation and a rebooked flight. All they got were nonsensical responses from customer service.
The New York Times - Jan. 3

JetBlue fined $2 million by DOT for 'chronically delayed flights'