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AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
EU Commission urged to act over Elon Musk’s ‘interference’ in elections
MEPs say enforcement of Digital Services Acts has been ‘too slow’, as Musk plans livestream with German far-right politician. The EU executive has been too slow in enforcing a major law intended to ...The Guardian - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
Bench’s Jilted Customers Say the Accounting Startup’s Problems Began Long Before Its Abrupt Shutdown
The tax startup’s recent collapse and subsequent acquisition by Employer.com has left customers unsure about where to turn.Inc. - Jan. 8 -
Verizon settlement: Here's how much some customers are getting
Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.CBS News - Jan. 7 -
Germany pushes for EU to ease sanctions on Syria
Berlin circulates proposals for relief on curbs in exchange for reforms from new leadership in DamascusFinancial Times - Jan. 7 -
Your Customers Are Costing You Dearly
The customer is not always right. And some of them are more expensive than they’re worth.Inc. - Jan. 7 -
EIB fears ‘reputational disaster’ over revised EU green reporting
Internal memo reveals multilateral lender’s fear that new rules will put its climate credentials at riskFinancial Times - Jan. 7 -
A far-right leader could soon take the helm in EU member country Austria. Here's why it matters
Austria could soon have its first government led by the far right since World War IIABC News - Jan. 6 -
Gunmen open fire on bar customers, killing 7 and wounding 5
Gunmen burst into the bar La Casita Azul and opened fire at customers, leaving bloodied bodies strewn on the floor according to local media.CBS News - Jan. 6 -
3 Ways to Stay Close to Customers, Even at Scale
Maintaining strong connections to customers is essential to business success. Here’s how to do it.Inc. - Jan. 6 -
How Austria’s embrace of the far right could fracture the EU centre
Also in this newsletter: The next EU leaders’ meeting searches for a venueFinancial Times - Jan. 6 -
Rich must pay for others to go green, says EU environmental pioneer
‘Green Deal’ architect Frans Timmermans warns of boost to radical right from rising costsFinancial Times - Jan. 6 -
Northern Ireland should make the most of its proximity to the EU
Belfast stands to gain from enhancing its unique position between London, Dublin and BrusselsFinancial Times - Jan. 5 -
UK-EU youth mobility scheme key to better EU relations, says top diplomat
Germany’s ambassador to UK suggests Starmer will have to agree concessions in order to secure economic benefits. Keir Starmer’s effort to reset Britain’s relations with its European allies is ...The Guardian - Jan. 5 -
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Top EU diplomats visit ousted Assad regime's prison of horrors in Syria
The French and German foreign ministers are the most senior Western officials to visit Syria since longtime dictator Bashar al-Assad was toppled by rebels.CBS News - Jan. 3 -
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5 Ways to Turn Customer Renewal Cycles Into Growth Drivers in 2025
Renewals are not just about auto-renews.Inc. - Jan. 3 -
EU’s energy fixation has left water crisis unchecked, top official warns
Environment commissioner Jessika Roswall says bloc must urgently address water shortages affecting businessFinancial Times - Jan. 3 -
Germany’s Hensoldt urges EU to follow US on local arms procurement
Radar maker says bloc can use existing laws to bypass free trade rules and boost region’s defence infrastructureFinancial Times - Jan. 3 -
Merz pushes for EU free trade deal with Trump’s US
German conservative leader predicted to be next chancellor rejects retaliatory tariffsFinancial Times - Jan. 2 -
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MSG Networks, home of Knicks and Rangers, goes dark for Altice USA's Optimum cable customers
MSG Networks, the regional channel that airs local games for New York teams including the Knicks, went dark for Altice USA's Optimum cable TV customers.CNBC - Jan. 1 -
Belgium becomes first EU country to ban sale of disposable vapes
Products banned on health and environmental grounds, while Milan outlaws outdoor smoking . Belgium has become the EU first country to ban the sale of disposable vapes in an effort to stop young ...The Guardian - Jan. 1 -
The EU’s impossible choice on trade and tariffs
Trump’s threat of higher duties on Chinese goods raises the stakes for a union proud of its free-trading instinctsFinancial Times - Jan. 1 -
Era of cheap Russian gas to EU ends as transit across Ukraine stops
The EU says most states will not be affected but other European countries, including Moldova, are facing shortages.BBC News - Jan. 1 -
