Customer Engagement
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Love Island winners announce engagement
Sanam Harrinanan and Kai Fagan won the 2023 series of the ITV reality dating show.BBC News - Top stories -
King Charles returns to public engagements with cancer centre visit
The King will visit a cancer treatment centre in a symbolic return to public events.BBC News - Top stories - United Kingdom -
Ashanti and Nelly Announce Their Engagement and a New Baby
More than two decades after they first met, the R&B singer announced her pregnancy and engagement to the rapper. Fans rejoiced.The New York Times - Lifestyle -
Ashanti and Nelly Rekindled Their Y2K Romance With a Ring
More than two decades after they first met, the R&B singer announced her pregnancy and engagement to the rapper. Fans rejoiced.The New York Times - Lifestyle -
How Community Engagement and Awards Enhance Reputation
Consumers want to feel good about the companies they buy from.Inc. - Business -
ServiceNow rides wave of enterprise AI sales as results top estimates
ServiceNow Inc. is reaping the benefits nearly a year after its push into generative artificial intelligence.MarketWatch - Business -
NatWest's Results Beat Views on Improving Customer Confidence
NatWest’s income and profit fell by less than expected in its first quarter, reflecting an improvement in customer confidence and activity and pushing shares to their highest price in more than a year.The Wall Street Journal - World -
NatWest's Results Beat Views on Improving Customer Confidence
NatWest’s income and profit fell by less than expected in its first quarter, reflecting an improvement in customer confidence and activity and pushing shares to their highest price in more than a year.The Wall Street Journal - Business -
NatWest's Results Beat Views on Improving Customer Confidence
NatWest’s income and profit fell by less than expected in its first quarter, reflecting an improvement in customer confidence and activity and pushing shares to their highest price in more than a year.The Wall Street Journal - Business -
FCC Fines Wireless Carriers for Sharing Customer Data
Agency says four carriers sold access to customers’ location data to aggregators.The Wall Street Journal - World -
FCC Fines Wireless Carriers for Sharing Customer Data
Agency says four carriers sold access to customers’ location data to aggregators.The Wall Street Journal - Business -
The Cleveland Museum of Natural History Seeks New Ways to Engage Visitors
The Cleveland Museum of Natural History is rolling out two new exhibition halls and making its scientists more accessible. And don’t forget the dinosaurs.The New York Times - Science -
Koch Group Attacks Biden on the Economy, Hoping to Engage Latino Voters
Libre, an arm of the conservative network, is set to spend millions of dollars on outreach and advertising as Republicans seek to expand inroads with Hispanic voters.The New York Times - Top stories - Joe Biden -
Jefferies boss sells $65mn in stock to buy a customer’s yacht
Purchase shines light on wealth accumulated by longtime chief executive Rich HandlerFinancial Times - Business -
Amazon Ring customers getting $5.6 million in refunds, FTC says
PayPal payments are being made to 117,044 consumers whose videos may have been accessed by unauthorized users.CBS News - Top stories - Amazon -
Ring home security customers will get refunds over security-lapse claims
The Biden administration is sending out $5.6 million in refund payments to certain Ring home security system customers after the company settled a federal complaint accusing it of security lapses.NBC News - Top stories -
In Settlement, FTC Sends $5.6 Million in Refunds to Ring Customers
The agency said the Amazon-owned video doorbell and security provider failed to keep personal data safe, leading to "egregious" privacy violations.Inc. - Business -
Thames Water customers will have paid £540mn for London’s ‘Super Sewer’
Breakdown of accounts comes as testing on Tideway tunnel set to begin and UK’s biggest water provider faces debt crisisFinancial Times - Business -
Thames Water customers will have paid £540mn for London’s ‘Super Sewer’
Breakdown of accounts comes as testing on Tideway tunnel set to begin and UK’s biggest water provider faces debt crisisFinancial Times - World -
How Insurers Game Out Disaster Risk and Drop Customers
Companies are trying to cut their exposure, but their methods can be flawed.The Wall Street Journal - World -
How Insurers Game Out Disaster Risk and Drop Customers
Companies are trying to cut their exposure, but their methods can be flawed.The Wall Street Journal - World -
How Insurers Game Out Disaster Risk and Drop Customers
Companies are trying to cut their exposure, but their methods can be flawed.The Wall Street Journal - World -
How Insurers Game Out Disaster Risk and Drop Customers
Companies are trying to cut their exposure, but their methods can be flawed.The Wall Street Journal - World -
How Insurers Game Out Disaster Risk and Drop Customers
Companies are trying to cut their exposure, but their methods can be flawed.The Wall Street Journal - World -
How Insurers Game Out Disaster Risk and Drop Customers
Companies are trying to cut their exposure, but their methods can be flawed.The Wall Street Journal - World -
Ireland reaps €700m Brexit bonanza from customs duties
Dublin records near-doubling of tax revenue from duties on imports of clothing, food and other goods from Great Britain. Ireland has landed a €700m (£600m) Brexit bonanza with a steep increase in tax revenues flowing from customs duties now ...The Guardian - World -
Seller of fake N95 face masks to refund $1.1 million to customers
Razer sold the Zephyr mask as protection against COVID during the pandemic, but products were not tested, feds say.CBS News - Top stories -
FTC sends $5.6 million in refunds to Ring customers as part of video privacy settlement
The Federal Trade Commission is sending more than $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video footage from outside accessABC News - Tech -
FTC sends $5.6 million in refunds to Ring customers as part of video privacy settlement
The Federal Trade Commission is sending more than $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video footage from outside accessABC News - Top stories -
Microsoft quarterly profit rises 20% as tech giant pushes to get customers using AI products
Microsoft has reported that its profit rose 20% for the January-March quarter as it tries to position itself as a leader in applying artificial intelligence technology to make workplaces more productiveABC News - Tech - Microsoft -
Used-Car Sales Have Moved Online---Here's Why Both Customers and Dealers Are Happy
The migration has armed consumers with much more information and choices. It has done the same for dealerships.The Wall Street Journal - World -
Get Stanley's new Mother's Day Quencher before it sells out, plus more custom water bottles to gift Mom
Stanley dropped a Mother's Day collection. But you'll have to act fast, because some colorways are already gone.CBS Sports - Sports -
FTC sends $5.6 million in refunds to Ring customers as part of video privacy settlement
The Federal Trade Commission is sending more than $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video footage from outside accessABC News - Tech -
Microsoft quarterly profit rises 20% as tech giant pushes to get customers using AI products
Microsoft has reported that its profit rose 20% for the January-March quarter as it tries to position itself as a leader in applying artificial intelligence technology to make workplaces more productiveABC News - Tech - Microsoft