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Starbucks’s new CEO is making changes — here’s what customers and industry experts think of them
“It’s about time they stopped charging for all the different milks,” said one restaurant-industry consultant.Business - MarketWatch - November 9 -
Here's what changed in the new Fed statement
This is a comparison of Thursday's Federal Open Market Committee statement with the one issued after the Fed's previous policymaking meeting in September.Business - CNBC - November 7 -
Here’s How LinkedIn Changed the Job Recruitment Game With a New AI Tool
AI agents may be the next big thing in tech, because they can perform work tasks as well as just chat. Will they end up taking people’s jobs? LinkedIn’s new system offers a hint.Business - Inc. - October 30 -
Here’s How Trump Could Change the Affordable Care Act
Donald Trump’s second term might mean big changes for the ACA and entrepreneurs’ health insurance.Business - Inc. - November 8 -
At COP29 Politicians Are Talking About Climate Change. Here’s What’s Happening.
Every month so far has seen floods, fires, smashed heat records or some combination of extreme weather. Little time remains for leaders to agree on what to do about it.World - The New York Times - 20 hours ago -
Here’s Why Meta Getting on the AI Search Bandwagon Could Change the Entire Online Ad Market
Meta is taking on Google and Microsoft by developing its own AI search engine. The repercussions for the digital advertising market could be huge.Business - Inc. - October 29 -
Big retirement rule changes are coming in 2025 — here's how you can save more money
Starting in 2025, older workers can save even more for retirement via 401(k) catch-up contributions. Here's what investors need to know.Business - CNBC - November 11 -
The FAA Wants to Change Rocket Launch Licenses. Here’s Why You Should Care
The Federal Aviation Administration does more than supervise passenger air travel. This is how the agency is shaping the fast-growing commercial space biz.Business - Inc. - 4 days ago -
Climate change won’t fix itself, so here are 3 easy steps to ‘green’ your money
Kara Perez has a plan for sustainable investing that goes beyond just picking the right funds for your IRABusiness - MarketWatch - 4 days ago -
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Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - November 12 -
‘Bespoke’ private banking: the ultimate in customer service?
Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they needBusiness - Financial Times - October 25 -
The Key to Boosting Sales: Identifying and Converting Non-Customers
Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.Business - Inc. - October 26 -
JPMorgan sues customers over "infinite money" glitch
A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.Top stories - CBS News - October 29 -
How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - October 30 -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.Business - Inc. - October 30 -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - November 7 -
Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - November 8 -
TSMC Pauses Chip Shipments to Chinese Customers
The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.Business - The New York Times - November 10 -
A New Streaming Customer Emerges: The Subscription Pauser
Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.Business - The Wall Street Journal - November 11 -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - November 12 -
3 Holiday Shopping Trends to Improve Customer Experience
Prepare your customer service team for the holiday rush with these insights.Business - Inc. - November 15 -
What Spirit Airlines' bankruptcy means for customers
Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...Top stories - CBS News - 4 days ago -
How "Pair Eyewear" brings affordable customization to prescription glasses
Sophia Edelstein, co-founder and co-CEO of eyewear company "Pair," joins "CBS Mornings Plus" to share how her brand is transforming the eyewear industry.Top stories - CBS News - October 25 -
5 Signals From Customers That Your Brand Relationship Is Healthy
Brand perception is more dependent on customer relationships than products and services.Business - Inc. - October 27 -
Netflix Just Announced Its Smartest Idea Yet. Customers Are Going to Love It
The streaming giant is making it easier for customers to share what they love.Business - Inc. - October 28 -
JP Morgan sues customers over viral TikTok cheque fraud
“Infinite money glitch” allowed the withdrawal of funds from cheques before they were cleared by the bank.Top stories - BBC News - October 29 -
JPMorgan Chase Sues Four Customers for Bank Fraud Seen in Viral TikToks
The people deposited fake checks and withdrew large sums from Chase ATMs, the lawsuits said.Business - The Wall Street Journal - October 29 -
Wayfair customers are more price conscious, have cut spending as election nears
Wayfair’s stock turned lower as some downbeat comments about the home-goods seller’s customers followed an earnings beat.Business - MarketWatch - November 1 -
Scottish smart meter customers face north-south energy divide
Technology differences mean meters in northern England and Scotland may not work properly, energy firm body admits.Top stories - BBC News - November 11 -
Fatal stabbing: 'My customers were attacked from behind'
Market vendor Adam Kadirzadah says a man armed with a big knife attacked people at his fruit stall.Top stories - BBC News - November 11