Latest in McDonald's Just Made a Big Announcement, and Taught a Smart Lesson in Emotional Intelligence
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With 959 Words, McDonald’s Just Taught an Unfortunate Lesson in Emotional Intelligence
Response to a crisis requires fast action, transparency, and empathy. McDonald’s left out one crucial component.Business - Inc. - October 27 -
American Airlines Just Made a Big Announcement and (Most) People Will Be Very Happy
‘Gate lice’ crowding the boarding area annoy both agents and fellow flyers. American Airlines is finally doing something about them.Business - Inc. - October 27 -
Chick-fil-A Just Made a Very Smart Announcement, and These 5 Words Mattered Most
“Our unique approach, with locally owned and operated restaurants, will also allow us to better connect with people in Singapore.”Business - Inc. - October 20 -
With 9 Short Words, the Property Brothers Just Taught a Brilliant Lesson in Success
‘We acquired the IP for Property Brothers early on.’ ‘Business - Inc. - October 22 -
Taylor Swift Just Made an Announcement and It’s Sheer Genius
The Eras tour is finally ending. But Swift has one more project to delight her fans.Business - Inc. - October 17 -
With 5 Short Words, the CEO of Walmart U.S. Just Taught a Brilliant Leadership Lesson
Finish this sentence: “The purpose of my company is …”Business - Inc. - October 19 -
KC Chiefs Tight End and Taylor Swift Boyfriend Travis Kelce Just Taught a Valuable Lesson in How to Build a Following
Fans love you more if you let them get to know your story, Kelce says.Business - Inc. - October 20 -
With Just 5 Words, Microsoft CEO Satya Nadella Taught a Lesson for Every Leader
It turns out, trust is your most valuable asset.Business - Inc. - October 31 -
With Just 3 Words, Kansas City Chiefs Tight End and Taylor Swift Boyfriend Travis Kelce Taught a Lesson in Leadership
Running back Samaje Perine dropped the ball. Kelce called it ‘my bad.’Business - Inc. - November 3 -
With 10 Short Words, the CEO of Walmart U.S. Just Taught a Brilliant Leadership Lesson
I can imagine the anxiety and uncertainty could be distracting!Business - Inc. - November 3 -
After Getting Booed, Russell Wilson and the Steelers Put Up 37 Points. It’s a Brilliant Lesson in Emotional Intelligence (Backed by Science)
How do you handle adversity? Take a lesson from Steelers quarterback Russell Wilson and his emotionally intelligent approach.Business - Inc. - October 21 -
With 2 Short Sentences, Walmart Just Made a Brilliant Announcement
‘You don’t get any extra points for the fact that something’s very hard to do.’Business - Inc. - October 31 -
Richard Branson Just Announced What Could Be His Craziest Stunt Ever. It’s Also a Brillliant Leadership Lesson
The billionaire entrepreneur is taking balloon flying to an unprecedented level not for the faint of heart.Business - Inc. - October 19 -
The Power of Empathy: Enhancing Emotional Intelligence for Better Relationships
We make snap judgments about a person’s personality, trustworthiness, and intelligence in about 100 milliseconds.Business - Inc. - November 2 -
Apple Intelligence Isn't Very Smart Yet---and Apple's OK With That
Our columnist reviews the first wave of AI features coming to iPhones with iOS 18.1, and asks Apple’s software chief why so much is still missing.Tech - The Wall Street Journal - October 22 -
These Smart Glasses Will Read Your Emotions and Watch What You Eat
A new type of smart glasses from Emteq Labs have cameras pointed inwards, aiming to track your life and quantify how you’re feeling—and what you’re eating.Tech - Wired - October 15 -
‘Asshole’ Steve Jobs Taught Canva’s Guy Kawasaki a Key Lesson on What It Means to Be Remarkable
At the Inc. 5000 Conference, Canva’s chief evangelist Guy Kawasaki shared what the Apple visionary and other business icons have taught him about making the world a better place.Business - Inc. - October 18 -
The Unexpected Lesson Tim Cook Says Steve Jobs Taught Him About Leadership
In a recent interview, Apple’s CEO talks about the influence of the company’s iconic founder.Business - Inc. - October 27 -
In 1 Sentence, KC Chiefs Tight End and Taylor Swift Boyfriend Travis Kelce Taught a Heartfelt Lesson About Resilience
Jason Kelce answered a slur with a slur. Travis gave him some brotherly advice.Business - Inc. - Yesterday -
Science Says People With High Emotional Intelligence Use 5 Words to Become Exceptional Leaders
A few simple words can raise your emotional intelligence, but it must be backed with action.Business - Inc. - October 23 -
Studies Show Emotional Intelligence Protects You Against 4 Bad Leadership Behaviors
Bad leadership is a direct result of someone operating with low (or no) emotional intelligence.Business - Inc. - October 25 -
New Lakers Head Coach J.J. Redick Is Teaching a Master Class in Basketball—and Emotional Intelligence
J.J. Redick is showing how IQ and EQ make for a very powerful combination.Business - Inc. - October 27 -
Science Says People With High Emotional Intelligence Can Boost Their Overall Happiness With 4 Habits
People with high EQ tend to be better at reducing stress and burnout—factors that lead to more happiness.Business - Inc. - October 28 -
Jeff Bezos’s Advice to the ‘Washington Post’ Shows the Emotional Intelligence That All Business Leaders Need
Managers take heed: Bezos is right—you have to manage both reality and perception or people won’t trust you.Business - Inc. - October 29 -
Superstar Skills or Emotional Intelligence, Which Matters More for Team Performance? A Study of NBA Players Offers a Surprising Answer
An analysis of NBA teams’ performance offers a stark warning to any leader considering hiring a narcissistic superstar.Business - Inc. - November 1 -
Science Says People With High Emotional Intelligence Use This Sentence to Instantly Turn a Painful Argument Into a Productive Conversation
When you disagree, a sentence starter like “That’s so interesting” immediately changes the tone—and the outcome.Business - Inc. - November 1 -
Lessons, Big and Small, From Growing Out My Gray
At 50, one writer decided that her dark brown hair was no longer to dye for. But going silver, it turns out, comes with its own growing pains.Lifestyle - The New York Times - October 31