Customer Satisfaction Isn't a Process But a Culture
Sort by
25 items
-
Inc. - Business
AT&T to Pay $13 Million Over 2023 Customer Data Breach
The settlement with theFederal Communications Commission resolves an investigation of a cyberattack that saw almost 9 million customer records exposed.9 minutes ago -
ABC News - Health
Man who sold fentanyl-laced pill liable for $5.8 million in death of young female customer
A drug dealer who sold a fentanyl-laced pill is liable for $5.8 million in the death of the woman to whom he sold it1 hour ago -
CBS Sports - Sports
As Jon Gruden chases 'due process' over reveal of offensive emails, ex-NFL coach aims for college job
Gruden addresses his NFL ouster, coaching future for first time since resigning from the Raiders in 20213 hours ago -
Los Angeles Times - Entertainment
'A culture of silence and deference': A sex trafficking expert analyzes the allegations against Sean 'Diddy' Combs
An expert explains how a perpetrator might entice and control victims, and what Combs' indictment means about our changing views on how sex trafficking works.8 hours ago -
Inc. - Business
Verizon Just Announced a Major Change That Is Making Customers Mad. It All Starts This Month
The company is really done paying for your Disney Plus subscription.9 hours ago -
Yahoo Sports - Sports
Lincoln Riley isn't too bothered that Michigan has switched quarterbacks
The news that Michigan is switching quarterbacks was information that was welcomed with open arms by Lincoln Riley and USC.14 hours ago -
GameSpot - Tech
PowerA's New Wireless Xbox Controller Has A Unique Customization Option
PowerA Fusion Pro Wireless Controller for Xbox and PC ...19 hours ago -
CNBC - Business
Jim Cramer says AI's real enterprise value lies in customer service
CNBC's Jim Cramer said the value of artificial intelligence is in its customer service potential across industries.19 hours ago -
Inc. - Business
How Retailers Can Win Over Their Customers Before the Holiday Season
Easy return policies, among other strategies, can help lead customers to checkout -- and help retailers capture some of the $1.58 trillion of expected holiday-season sales.21 hours ago -
NBC News - Top stories
FDIC unveils rule forcing banks to keep fintech customer data in aftermath of Synapse debacle
The Federal Deposit Insurance Corp.21 hours ago -
Wired - Tech
VistaPrint Promo Code 2024: Get $15 off custom products
Whether you need products for your small biz or want personalized gag gifts, use promo code for $15 off at VistaPrintYesterday -
CNBC - Business
FDIC unveils rule forcing banks to keep fintech customer data in aftermath of Synapse debacle
The rule, aimed at accounts opened by fintech firms that partner with banks, makes the institution maintain records of who owns the account and daily balances.Yesterday -
CBS Sports - Sports
Victory over Tennessee crucial for Brent Venables? Why Oklahoma coach is (and isn't) facing must-win scenario
The Sooners host their first ever SEC conference game with a familiar face returning on the opposite sidelineYesterday -
Inc. - Business
How OUI the People's Founder Holds Onto Longtime Customers
Founder Karen Young separates scaling from retaining community.Yesterday -
Inc. - Business
Why OUI the People's Founder Prioritizes Her VIP Customers
Founder Karen Young relies on VIP customers as product testers.Yesterday -
ESPN - Sports
What is and isn't working for Steelers QB Justin Fields
Fields isn't the starter the Steelers expected to have at QB this season, but they're 2-0 so far.Yesterday - NFL -
The New York Times - Business
F.D.I.C. Says Banks Need to Keep a Record of Their Fintech Customers
Banks holding customer funds for money management apps should keep track of customers’ identities and balances, the agency says.Yesterday -
Inc. - Business
Costco Is Rolling Out a Brand-New Feature That Its Most Loyal Customers Will Love
We laugh because it's funny, and we laugh because it's true.Yesterday -
NBC News - Top stories
Japan celebrates record Emmy success for ‘Shogun’ as cultural win
Japan’s government and people cheered the record trophy haul for period drama “Shogun” at the Emmy Awards as yet another win for their history and culture.Yesterday - Japan -
NBC News - Politics
DNC launches texting hotline to help potential supporters navigate the voting process
The Democratic National Committee is launching a textline Tuesday to help people with voting questions, aiming to reach voters where they are — on their phones.Yesterday -
Financial Times - Business
Treasury ‘saying no to everything’ will hit growth, warns Burnham
Manchester mayor says powerful finance ministry has to fundamentally change way it thinksYesterday -
Inc. - Business
7 Strategies to Develop an Innovative Culture Within Your Business
If your business team is not continually innovating, it is falling behind the new competition.Yesterday -
Yahoo Sports - Sports
He's the Shohei Ohtani of college football. Why isn't he the Heisman favorite?
There are a bunch of QBs atop the Heisman odds, as always. But Travis Hunter is one of the nation's best players at two positions. That's unique and incredible.2 days ago