Latest in Barclays customers unable to make essential transactions after major IT outage
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AT&T to credit qualifying customers after service outages: Who is eligible?
The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.The Hill - Jan. 9 -
How Narvar is using AI and data to enhance post-purchase customer experiences
How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.VentureBeat - Jan. 9 -
‘Essential’: nearly 800 incarcerated firefighters deployed as LA battles wildfires
The firefighters earn $5.80-$10.24 per day plus $1 an hour when responding to active emergencies, according to CDCR. LA fires live updates: California wildfires latest news Californians: have ...The Guardian - Jan. 9 -
AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
Oprah Just Revealed Her Biggest Regret. It’s an Essential Lesson for Anyone Who Wants to Change Their Life
Oprah’s biggest regret is a reminder to the rest of us about what to avoid when making a big life change.Inc. - Jan. 8 -
Virginia Democrats maintain narrow legislative majorities after special election wins
Democrats won a pair of special legislative elections in Virginia Tuesday, allowing the party to maintain their narrow majorities in both chambers.NBC News - Jan. 8 -
Verizon settlement: Here's how much some customers are getting
Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.CBS News - Jan. 7 -
Can Daniel Lurie, San Francisco’s New Major, Make the City Shine Again?
Daniel Lurie, an heir to the Levi Strauss fortune, will soon take the helm of the liberal mecca. “Resistance” to Donald Trump isn’t on his agenda.The New York Times - Jan. 7 -
Titans fire GM Ran Carthon after two seasons as the team makes plans for first-overall pick
The Tennessee Titans fired general manager Ran Carthon on Tuesday after two seasons on the job and a 9-25 record.NBC News - Jan. 7 -
Freezing temperatures take hold after major winter storm sweeps across U.S.
Millions of Americans are digging out from the first major winter storm of the year as freezing temperatures grip much of the country. CBS News national correspondent Manuel Bojorquez has more.CBS News - Jan. 7 -
Demonstrators block a key Pakistan-China trade route over power outages
Officials say hundreds of protesters angered by power outages have blocked a key road in northern PakistanABC News - Jan. 7 -
Your Customers Are Costing You Dearly
The customer is not always right. And some of them are more expensive than they’re worth.Inc. - Jan. 7 -
Winter Storm Brings Heavy Snow and Power Outages to Mid-Atlantic
Hazardous snow, sleet and freezing rain disrupted travel plans and caused power outages in the Mid-Atlantic region, as bitter cold set in.The New York Times - Jan. 7 -
Winter storm brings power outages, leaving consumers in the dark
Hundreds of thousands of households across southern and eastern U.S. states were without power Monday.CBS News - Jan. 6 -
OpenAI’s red teaming innovations define new essentials for security leaders in the AI era
Red teaming has become the go-to technique for iteratively testing AI models to simulate diverse, lethal, unpredictable attacks.VentureBeat - Jan. 6 -
Gunmen open fire on bar customers, killing 7 and wounding 5
Gunmen burst into the bar La Casita Azul and opened fire at customers, leaving bloodied bodies strewn on the floor according to local media.CBS News - Jan. 6 -
3 Ways to Stay Close to Customers, Even at Scale
Maintaining strong connections to customers is essential to business success. Here’s how to do it.Inc. - Jan. 6 -
Klobuchar says DC is ready for Jan. 6 after ‘major changes’ to security and protocol
Sen. Amy Klobuchar (D-Minn.) said on Sunday that she's confident in Washington D.C.'s preparedness on Jan. 6, pointing to the "major changes" made to security and protocol after the attack four ...The Hill - Jan. 5 -
Steelers make unwanted history after losing fourth straight game heading into the playoffs
No team has done this since 1999CBS Sports - Jan. 5 -
Unable to overcome its size disadvantage, USC fades late in loss to Michigan
Desmond Claude finishes with 19 points and seven rebounds but fouls out at a critical time late in the game as USC men's basketball loses to Michigan 85-74.Yahoo Sports - Jan. 5 -
’Squid Game’ Season 2 Has an Essential Twist That Perfectly Mirrors Our Moment
On ‘Squid Game,’ the game is cruel but life is crueler. In Season 2, a new twist introduces a kind of cruelty that feels uncomfortably close to real life.The New York Times - Jan. 4 -
This factor makes 11 stocks look like better bargains even after they soared in 2024
Some stocks’ price-to-earnings valuations declined even as they outpaced the S&P 500’s big gain.MarketWatch - Jan. 4 -
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5 Ways to Turn Customer Renewal Cycles Into Growth Drivers in 2025
Renewals are not just about auto-renews.Inc. - Jan. 3 -
Neumora Therapeutics’ stock craters after trial of major depressive disorder fails to meet main goals
The news is a setback for the clinical-stage biotech and a drug that proved successful in earlier trials.MarketWatch - Jan. 2 -
Power is restored to nearly all of Puerto Rico after a major blackout
BAYAMÓN, Puerto Rico — Power was restored to nearly all electrical customers across Puerto Rico on Wednesday after a sweeping blackout plunged the U.S. territory into darkness on New Year’s Eve.NBC News - Jan. 2 -
Puerto Rico swears in new governor days after major blackout hit island
Jenniffer González Colón has been sworn in as Puerto Rico’s new governor as the island prepared for a normally ebullient ceremony overshadowed by widespread anger over a blackout that hit the U.S. ...ABC News - Jan. 2 -
