Social Security pushes some beneficiaries to online or in-person meetings

The changes “will result in more headaches and longer wait times to resolve routine customer-service needs,” the AARP cautions.

Topics

Social Security says it will no longer accept bank changes over the phone

Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
The Hill - 5d
Social Security Will Require Online or In Person Identity Checks

The new rule would require people who want to make changes to first verify their identity online or in person.
The New York Times - 18h
Social Security to curtail some toll-free phone services

Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
CBS News - 6d
With Social Security Administration under temporary leadership, some experts worry what that means for benefits

Some experts worry new changes at the Social Security Administration may make it more difficult to access the agency's benefits and services.
CNBC - 2d
Changes at the Social Security Administration | 60 Minutes

After a 2023 60 Minutes report, Social Security said it would claw back no more than 10% of a person’s monthly check to recover an overpayment. That changed earlier this month under President Trump.
CBS News - 3d
Social Security requiring in-office visits for millions of recipients, applicants

The Social Security Administration (SSA) said Monday it will no longer allow individuals to verify their identity over the phone but instead require online authentication or in-person visits for ...
The Hill - 22h
Social Security Administration to emphasize in-person office visits to curb identity fraud

New identity proofing procedures to be implemented by the Social Security Administration will require more individuals to visit the agency's offices in person.
CNBC - 16h
Social Security Administration: Reports of phone service elimination 'inaccurate'

The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people ...
The Hill - 6d
Social Security Administration to cut phone service for direct-deposit transactions

Account changes must be made either online or at a field office starting March 29.
MarketWatch - 5d

Social Security pushes some beneficiaries to online or in-person meetings

Topics

Related

Social Security says it will no longer accept bank changes over the phone

Social Security Will Require Online or In Person Identity Checks

Social Security to curtail some toll-free phone services

With Social Security Administration under temporary leadership, some experts worry what that means for benefits

Changes at the Social Security Administration | 60 Minutes

Social Security requiring in-office visits for millions of recipients, applicants

Social Security Administration to emphasize in-person office visits to curb identity fraud

Social Security Administration: Reports of phone service elimination 'inaccurate'

Social Security Administration to cut phone service for direct-deposit transactions

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