Heathrow Shutdown Shows How Airline and Airport Chaos Can Quickly Spiral
When crises occur, airline network operation centers go into overdrive, but managing the response is a delicate balance.
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‘Colossal failure’: what the papers say about the Heathrow airport shutdown
Chaos at Europe’s busiest airport caused by a substation fire dominates UK front pages on Saturday. The closure of Heathrow, Europe’s busiest airport, due to a fire at a nearby electrical ...The Guardian - 5d -
Airlines could take legal action over Heathrow shutdown
Body representing over 90 firms says it could take airport to court over costs of closure if issue not ‘amicably settled’. A body representing more than 90 airlines using Heathrow airport said ...The Guardian - 2d -
Travel chaos as London's Heathrow remains closed. Here's what airlines are telling passengers
The U.K.'s biggest airport will remain closed until 11:59 p.m on Friday, Heathrow said, with disruption expected to affect hundreds of flights.CNBC - 5d -
Heathrow flights restarting after power cut and travel chaos
Airport expects to be fully operational on Saturday, but airlines say closure will have ‘huge impact’ in coming days. Flights began landing at Heathrow on Saturday morning as it aimed to return to ...The Guardian - 4d -
London's Heathrow airport closure sparks global travel chaos
The closure of London’s Heathrow Airport due to a large fire that knocked out power has disrupted international travel, with more than 100 flights affected. Heathrow said the closure would affect ...The Hill - 5d -
London's Heathrow Airport 'fully operational' after fire causes travel chaos
London’s Heathrow Airport announced Saturday that it is “open and fully operational” and flights have resumed after a fire at an electrical substation knocked out power.ABC News - 4d -
Heathrow shutdown is a 'dramatic learning curve' in airport crisis management, expert says
Heathrow Airport's closure has "very wide" implications for aviation, which is outpacing the growth of supporting infrastructure, said Anita Mendiratta.CNBC - 5d -
How passengers affected by the Heathrow outage can get reimbursed
Passengers affected by the power outage that shut down London's Heathrow Airport Friday are not automatically entitled to compensation for their flight disruption, experts say.NBC News - 5d -
After Heathrow, Who Pays for Missed Cruises and Hotel Bookings?
When the airport shut down travelers were on the hook for reservations that could not be canceled, expensive new flights and missed events that airlines don’t reimburse for. How can you protect ...The New York Times - 8h -
Heathrow boss defends running of airport after criticism of shutdown
Thomas Woldbye says most other airports operate similar back-up power systems to Heathrow, as Ed Miliband announces investigation. The chief executive of Heathrow has defended the running of the ...The Guardian - 4d -
Power outage at London’s Heathrow Airport causes global travel chaos
One of the world’s busiest airports, London’s Heathrow, has shut down due to a power outage caused by a fire at an electricity substation nearby. NBC News’ Raf Sanchez reports on the global travel ...NBC News - 5d -
United Airlines Raises Price of Club Lounge Memberships
As airport lounges see increasing demand, United Airlines is changing how travelers can access its lounges, raising prices and cutting the amenities.The New York Times - 2d -
The Heathrow shutdown is a wake-up call: Shore up infrastructure or pay the price
How can such an event occur at a place like Heathrow, and why were precautions not in place to protect such a critical infrastructure? Could such an event occur here?The Hill - 1d -
International travel thrown into chaos after power failure shuts London’s Heathrow Airport
London's Heathrow Airport was closed Friday after a fire at a nearby electricity substation caused power outages at the major transportation center.NBC News - 6d -
Airlines Scramble to Rebook Travelers After Canceling Heathrow Flights
About 80 airlines operate at the airport, London’s busiest travel hub.The New York Times - 5d -
Heathrow flights resume after fire forced shutdown
A limited number of flights have resumed from Heathrow Airport after a power outage following a fire.BBC News - 5d -
Heathrow Airport Closure Wreaks Havoc on Travelers Worldwide
Flights for thousands of passengers were disrupted by the shutdown at the London airport, one of the world’s major transport hubs.The New York Times - 5d -
Heathrow Airport chaos: What we know so far
Flights are resuming after disruption due to a fire at a nearby substation caused a power outage at the airport.BBC News - 4d -
Flights resume at London Heathrow after daylong closure sparked travel chaos
Heathrow Airport says it is “fully operational” on Saturday, after an almost daylong closure sparked by an electrical substation fireABC News - 4d -
American Airlines plane catches fire on tarmac of Denver airport after emergency landing
After an American Airlines plane with 178 people aboard made an emergency landing at Denver International Airport Thursday night, the aircraft caught fire on the tarmac, causing chaos as the ...CBS News - Mar. 14 -
‘Wake-up call’: ministers launch urgent investigation into Heathrow shutdown
Government says lessons need to be learned after the substation fire that caused chaos for 300,000 passengers. The government has launched an urgent investigation into the power shutdown that ...The Guardian - 4d -
Heathrow resumes operations, but disruptions could go on for days
LONDON — Heathrow is open and “fully operational” after a massive fire at a nearby electricity substation shut down the airport and triggered chaos across global air travel, leaving a quarter of a ...NBC News - 4d -
FirstFT: Closure of London’s Heathrow airport leads to travel chaos
Also in today’s newsletter, European plan to replace US in Nato, and companies backtrack on climate goals in bosses’ payFinancial Times - 5d -
The Papers: 'Heathrow's day of chaos' and 'Kate's year of courage'
Saturday's front pages cover the chaos at Heathrow and one year since the Princess of Wales shared her cancer diagnosis.BBC News - 4d -
Watch: How the Heathrow disruption unfolded
BBC Verify's Nick Beake explains how Europe's busiest airport was taken out of action.BBC News - 5d -
What Caused the Fire That Shut Down Heathrow Airport?
Officials and travelers are calling for an investigation into not only how the blaze started, but how it was able to cause such a large disruption to global travel.The New York Times - 5d -
Heathrow closure: airport resumes some flights today and hopes for full Saturday service - live
First plane has landed since fire caused closure but people still told not to travel to the airport unless advised to do so by airline. Counter-terror police leading fire inquiry Tell us: have ...The Guardian - 5d -
London's Heathrow Airport closes after power failure
London's Heathrow Airport will be closed on Friday after a power failure due to a large fire at a nearby electrical substation.NBC News - 6d -
London's Heathrow Airport to restart flights after fire causes closure
A fire at an electrical substation near London's Heathrow Airport closed one of the world's busiest airports.ABC News - 5d -
London's Heathrow Airport resumes some flights after huge power cut
London's Heathrow Airport, one of the busiest airports in the world, was shut down by a power outage caused by a fire at an electrical substation.CBS News - 5d -
Heathrow’s shutdown fuels questions about UK’s infrastructure resilience
Within hours of a fire at a power substation, one of the world’s busiest airports was closed to all flightsFinancial Times - 5d -
Stranded by Heathrow Closure, Some Travelers Got Creative. Others Just Gave Up.
The New York Times asked passengers whose travel plans were upended by a daylong disruption at Heathrow Airport to share how they coped.The New York Times - 5d -
National Grid chief says Heathrow had ‘enough power’ despite fire shutdown
Airlines raise questions about scale of flight disruption after substation blazeFinancial Times - 3d -
London's Heathrow Airport reopens after fire caused power outage
London's Heathrow Airport reopened on Saturday after a power outage prompted widespread cancellations.CBS News - 4d -
WATCH: American Airlines flight catches fire at Denver airport
The incident involving an American Airlines plane took place Thursday evening at Denver International Airport.ABC News - Mar. 14 -
Watch: Eyewitness videos show towering flames at substation
London's Heathrow Airport is closing Friday due to a significant power outage caused by a nearby fire at an electricity substation.BBC News - 6d -
London’s Heathrow Airport resumes flights after major fire nearby shuts down travel
London's Heathrow Airport closed on Friday after a fire at a nearby electrical substation caused a power outage, airport officials said.CNBC - 5d -
National Grid boss says Heathrow had 'enough power' after fire shutdown
Heathrow's boss previously said the shutdown was not for lack of power but to reboot complex systems.BBC News - 2d -
Flights resume at Heathrow airport after electrical fire and power outage
Flights have resumed at London's Heathrow airport after an overnight fire and power outage forced the airport to shut down operations. NBC News' Daniele Hamamdjian reports on the latest ...NBC News - 5d
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